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Web Design FAQ

FAQ


How much does a website cost?
This factor depends on what kind of website is required, what technology and functionally you are looking to have on the site, we have various standard packages to suite many business and their requirements. Most of our projects are tailor made according to our customers needs. We also have ready made site builder packages starting at 35 per year plus hosting.
How Long will my site take to design & Develop?
The time scale is mainly determined by the size of the project, the complexity of the design, on average our Brochure sites take approximately 6-15 days, our advance packages take 20 - 40 days. As we also offer unlimited revision on the design, we don't move forward onto the development until your completely happy with the design. At times the time scale is also in our customers hand.
Do you use web templates?
No, our designers design all of our sites from scratch on a blank canvas.
What Is Hosting?
In simple terms hosting is a place on a server, where your website files and data is stored.
Do i get an email address?
Yes you will get a domain email address accoridng to your hosting packages, such as yourname @ yourdomainname.co.uk
Can I host my own site elsewhere?
Yes you can host and even register you domain elsewhere, and give us the access to develop the site. We will require your login details provided by your hosting company for us to upload the site.
I have already bought domain and just need hosting?
We offer hosting solutions, you can purchase hosting from us, we will provide you with our Extend control panel for you to mange your hosting account. You can either point your domain to our hosting servers, or transfer the domain over to us.
What is site maintenance?
Site maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back. This is an optional service that we provide for our customers who prefer us to manage their site, most of our packages come with a CMS system allowing you to update your site through your backbend admin panel.
Will my website be found on Google?
For most of our bespoke packages we submit your site to major search engines. To guarantee high ranking in search engines like google you will need to optimise your site with an SEO firm, such us ourselves.

It is impossible for any company to guarantee that any website will rank well in a search engine. However, our developer code your site in line with most search engine codes of ethics, and can be read easily by the search engines. You can view our SEO packages to optimize your site.
Do i need a site developed by yourself to do SEO?
No we offer SEO services for all, just contact us and we will go though the options available for you.
Is SEO important for my website?
For any site and business that want to rank high in search engines and want targeted traffic related to their services and products, then Yes - SEO is the way forward.
Can I track my traffic of my website?
Yes we will set yo up with Google Analytics, which is a free services provided by Google, and gives in depth reports of your site.
Who owns my site after you have developed it?
The source code of the site will belong to us, the domain and the contents will remain your property.
For e-commerce do i need a merchant account?
Yes you will to take online payments, you can use free services such as Paypal & Google who charge a percentage on transections, or you can chose from one of our merchant partners such as Secure Trading & Norchex.
What Help and Support do i get?
We have an online help ticketing system, which is available 24/7 and 90% of all enquires are dealt within 24 hours.
What if i want to cancel my site?
You just need to contact us in writing or by sending us an email.
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TESTIMONIALS
"We approached Alrayes to have a website for our web site, we have found Alrayes reliable, competent, hardworking and extremely professional. They put the needs of the customer at the forefront of the outstanding service they provide. We would recommend them to anyone "

- Unite The Union
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